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Senior Living Insights from the Pandemic

COVID-19 brought many changes to our lives and many changes to senior living. Hear from three LSS senior living experts about key insights from working through the pandemic and how to apply these insights when considering senior living now.

Throughout the video you will hear about a CMS Rating Handout and a Community Comparison Chart, use these links to download these tools.

Hear From Our Featured Experts

Colleen Bottens

Colleen Bottens

Lutheran Senior Services Vice President of Support Services and Meridian Village Executive Director

Colleen is a seasoned senior living leader with over 25 years of experience. She currently serves a dual role for Lutheran Senior Services as Vice President of Support Services and Executive Director for Meridian Village. Colleen also serves on the Board of Directors for Leading Age Illinois – the trade and advocacy group for non-profit senior living organizations in Illinois. Colleen holds a degree in social work from Governors State University.

Jacque Bogner

Jacque Bogner

Concordia Village Executive Director

Jacque has held various positions in senior living since 2002. She is currently serving as the executive director at Concordia Village. Jacque is licensed nursing home administrator who has served as an executive director, a skilled care administrator, and an assisted living administrator throughout her career. She holds a bachelors degree in biology and currently serves on the Leading Age Illinois Continuing Care Retirement Community Cabinet.

Kent Kirkwood

Kent Kirkwood

Lenoir Woods Executive Director

Kent has more than 36 years of experience in senior living including 16 years with Lutheran Senior Services. He currently serves as the executive director of Lenoir Woods. Kent is a licensed nursing home administrator and holds a masters of science in social gerontology.

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